Support Center

VisageX AI uses advanced machine learning algorithms to analyze your photos and apply professional-grade beauty enhancements. Simply upload a photo, choose your desired effects, and our AI will process your image in seconds while maintaining natural-looking results.

Absolutely! Your privacy is our top priority. Photos are processed in real-time and deleted immediately after editing. We never store your photos on our servers, and your images are never used to train our AI models. All data transmission is encrypted for maximum security.

Premium subscribers get access to high-resolution exports, watermark-free results, unlimited editing history, priority processing, and exclusive AI effects. You also get faster processing times and access to new features first.

Yes! You can cancel your subscription at any time through your App Store (iOS) or Google Play Store (Android) settings on your device. Your premium features will remain active until the end of your current billing period.

Processing speed can be affected by your internet connection, photo size, and server load. Premium subscribers get priority processing for faster results. Try using a stable Wi-Fi connection and ensure your app is updated to the latest version.

VisageX AI supports JPEG, PNG, and HEIC formats. For best results, use high-quality photos with good lighting and clear facial features. The app works best with photos where faces are clearly visible and not heavily shadowed.

If you've purchased a subscription on your device, tap "Restore Purchases" on the premium screen. Your subscription is tied to your Apple ID (iOS) or Google account (Android) and will automatically restore when you use the same account on your device.

VisageX AI requires an internet connection to process photos using our cloud-based AI servers. This ensures you always get the latest AI models and fastest processing. However, you can view your editing history offline if you're a premium subscriber.